📦 Shipping Policy – Cozy Home

🚚 Order Processing Time

All orders are processed within 1 to 3 business days after payment confirmation.
Once your order has been shipped, you’ll receive a shipping confirmation email with a tracking number so you can follow your package every step of the way.

During peak seasons (such as holidays or major sales), processing may take an additional 1–2 business days.

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🇺🇸 Estimated Delivery Time (U.S. Orders)

• Standard Shipping: 7–12 business days

• Expedited Shipping (if available): 3–7 business days

⏰ Delivery times are estimates and may vary depending on your location, weather conditions, or carrier delays.

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🔍 Tracking Your Order

You’ll receive a tracking link via email once your order ships.
You can also track your package anytime through the Shop app or the link provided in your shipping confirmation email.

If you haven’t received your tracking information within 5 business days, please contact us at:
📧 contact.shoppcozyhome@gmail.com

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✅ Delivery Guarantee

We guarantee every order.
If your package hasn’t arrived within 30 business days, we’ll offer a free replacement or a full refund — your satisfaction is our top priority.

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⚠️ Incorrect or Incomplete Address

Please make sure all shipping details are entered correctly before completing your order.
Cozy Home is not responsible for delays or non-deliveries due to incorrect or incomplete addresses provided by the customer.

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💬 Customer Support

Need help or have a question about your order?
Our friendly support team is happy to assist you!
📧 contact.shoppcozyhome@gmail.com
🕓 Available Monday to Friday, 9 AM – 6 PM (EST)

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💖 Why Shop with Cozy Home

• 🚚 Fast & Reliable U.S. Shipping

• 🔒 Secure Checkout

• 💬 Real Support, Real People

• 💸 Delivery Guarantee or Full Refund